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Production Support

We boost operational effectiveness, efficiency and reliability by accelerating your overall operations management lifecycle. You can get a consolidated view into the health and performance of products & applications with actionable insights. Armed with real-time cognitive analytics, you can predict, diagnose and resolve issues before they impact business services.

We  help to Improve operational efficiency – Leverage real-time analytics to help identify, isolate and resolve problems faste, Maximize operational effectiveness – Gain cognitive insight into the health and performance across local, hybrid and cloud environments, Increase operational reliability and agility – Use event-driven guidance, automation and notification to prompt the right activity to fix the most important issues. Reduce cost – Achieve a single view and central consolidation point for events and problem reports from within your operations environment.

What we do

Tier 2 and 3 support services

Our dedicated support staff is available to support the business

Tier 2 and 3 support services

Our dedicated support staff is available to support the business

SLAs in a managed service environment

SLA driven processes and robust metrics enables faster outcomes

SLAs in a managed service environment

SLA driven processes and robust metrics enables faster outcomes

Enhancement or application development services

We are specialized to serve you in all tools and technologies

Enhancement or application development services

We are specialized to serve you in all tools and technologies

Capacity Services for application maintenance and support

Our shared pool services saves you a lot while returning a lot

Capacity Services for application maintenance and support

Our shared pool services saves you a lot while returning a lot